Sadly, we’re unable to modify your order once we’ve started processing it. If you need to order a greater quantity or an additional product, please place a new order online.
FAQ
- Can I alter my order?
- When will my order arrive?
- What countries do you ship to?
- What payment methods do you accept?
- How do I return an item?
- Do you sell gift vouchers?
- Do the Minifigures arrive assembled?
- Do all Minifigures come with weapons and accessories?
Ordering and delivery
- Can I alter my order?
- When will my order arrive?
- What countries do you ship to?
Can I alter my order?
When will my order arrive?
We dispatch orders within 1–2 working days. Delivery times depend on your chosen shipping method and location. We always do our best to ensure fast and reliable shipping.
What countries do you ship to?
We ship to:
- 🇬🇧 United Kingdom
- 🇪🇺 Europe
- 🇺🇸 USA & North America
- 🌍 Most international destinations worldwide
Shipping availability, delivery times and costs will be shown at checkout.
If your country doesn’t appear, please get in touch and we’ll help you out.
Payment
- What payment methods do you accept?
What payment methods do you accept?
We accept the following credit cards: MasterCard, Visa, Apple Pay, Google Pay & Paypal.
Returns
- How do I return an item?
How do I return an item?
If you need to return an item, please contact us within 14 days of receiving your order. The item must be unused and returned in suitable protective packaging, at the same standard it was sent to you. Customers are responsible for return postage costs. Once the returned item is received and inspected, a refund will be issued to your original payment method.
If your item arrives damaged, or you receive the wrong item, please contact us and we’ll arrange a replacement or refund, and in these cases we will cover the return costs.
Misc
- Do you sell gift vouchers?
Do you sell gift vouchers?
Yes, we do. These are issued electronically by email and each contains a unique reference number. Our gift vouchers are ideal if you’re not sure what to get that special person in your life. Simply buy a gift voucher instead for the value of £10, £20 or £50
Do the Minifigures arrive assembled?
- Do the Minifigures arrive assembled?
- Do all Minifigures come with weapons and accessories?
Do the Minifigures arrive assembled?
No, our minifigures are sent disassembled. Each figure is securely packed in sealed bags, with all parts included and protected to ensure they arrive safely. Assembly is quick and easy once received.
Do all Minifigures come with weapons and accessories?
It depends on the figure. All modern military figures come with either an assault rifle or a submachine gun. WW2 and historical figures may vary, and any included weapons or accessories will always be shown in the product photos and listed in the description